Custom Jewelry & Design
💍 Do you create custom jewelry?
Yes! We specialize in custom designs and can bring your ideas to life.
💍 Can I bring my own diamonds?
Yes, you can bring your own stones and we will set them into your custom design.
💍 How long does a custom item take?
Typically 7–10 days, depending on complexity.
💍 Can I bring in ideas for a custom design?
Absolutely! Bring your ideas and we’ll work together to create your perfect piece.
💍 Do you offer engraving services?
Yes, we provide engraving on most jewelry items.
Jewelry Repairs & Services
🔧 Do you repair jewelry?
Yes, we handle all jewelry repairs, from rings to pendants.
🔧 Are repairs done same day?
Most jewelry repairs are completed the same day.
🔧 How much does ring resizing cost?
Pricing varies depending on the item. Contact us for an exact quote.
🔧 Do you resize silver jewelry?
Yes, we resize silver and other metals.
🔧 Do you offer rhodium plating for white gold?
Yes, rhodium plating is available to refresh white gold pieces.
🔧 Do you clean jewelry?
Yes, we provide professional jewelry cleaning services.
Watches
⌚ Do you replace watch batteries?
Yes, watch battery replacement is quick and usually done within 10 minutes.
⌚ Do you fix watches?
Yes, we offer all kinds of watch repairs, including new movements, crowns, pins, and servicing.
⌚ Do you offer watch cleaning services?
Yes, watch cleaning is available to keep your timepieces in top condition.
⌚ Does watch servicing take long?
Watch servicing requires a diagnosis and can take more time than battery replacement.
Appraisals
📄 Do you offer appraisals?
Yes, we offer appraisals with prices ranging from $95 to $125 per item, depending on complexity.
Buying & Selling
💰 Do you buy gold from customers?
Yes, we buy gold from customers at competitive prices.
Store Info & Policies
🕒 What are your store hours?
Monday to Friday: 10am - 6pm
Saturday: 10am - 4pm
Sunday: Closed
📍 What is your location?
3115 W Parker Rd #530, Plano, TX 75023
💳 What payment methods do you accept?
We accept cash, credit/debit cards, Apple Pay, and other digital payments.
🚶♂️ Do you accept walk-ins?
Yes, walk-ins are welcome! Appointments are optional but can be scheduled.
❓ Is there pressure to buy if I’m unsure?
No pressure at all — we want you to feel comfortable and happy with your purchase.